Buying online Now it's even easier to buy your next vehicle, without having to leave the comfort of of your own home. Start by searching our range of quality stock and let us guide you through.
How it works
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    Browse Browse our stock and find your perfect vehicle
    Quote Cash or finance? Tailor your quote to suit your budget
    Trade-in If you have a trade-in, we can factor that into the process
    Click & collect We have a range of options available, choose what suits you
    Apply Ready? Apply online and we'll be in touch.

    FAQ

    See below for some of our most commonly asked questions. If your query isn’t covered, please contact us.

    BUYING ONLINE

    What 'Buy Online' options are available?

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    There are three options to 'Buy Online'

    1. Reserve a vehicle with an online deposit (£99)
    2. Pay the full amount online and buy the car outright.
    3. Apply and arrange a finance deal.

    Do I need to visit the physical dealership to close the deal?​

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    No, all steps of the transaction can be completed via an online application form. Once we receive the order we will process the application and bring the car to you with your preferred delivery option. If you prefer to collect the car in person that is also an option.

    How long is the vehicle reserved for?

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    Your reservation deposit will hold your vehicle for 48 hours, if after 48 hours you haven't made contact with us your reservation deposit will be refunded and the vehicle will be returned to sale.

    Can you deliver if I don't live locally to Warners?

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    Yes, we can deliver to you. During the online order process, you will be asked to choose how you would like to receive your vehicle. You will be given the following options:

    1. Collection from the dealership where the car is currently located;
    2. Collection from another dealership within Warners group: or
    3. Delivery to your home address (which must be the same as the billing address for the card used to pay for the car, or the address on your finance agreement, as applicable).

    When purchasing the vehicle, you will see a few options and the corresponding charges.

    1. Collect from a Warners dealership - Free Of Charge
    2. Home delivery to Gloucestershire, Worcestershire and Herefordshire - Free Of Charge
    3. Home delivery to other areas - Please call us so we can advise on any costings

    Pick the one that's right for you and we will do the rest!

    The actual collection or delivery date will be confirmed by Warners via email or telephone.

    How long does it take to deliver once an order has been accepted?​

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    Typically we aim to deliver our vehicles within a maximum of 7 working days, however during the order process you can select custom delivery options including express delivery. Alternatively, the car can be collected from your local Warners dealership free of charge.

    Can I start an application online and finish in store - or vica versa?​

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    Yes, when you create an online account with Warners it will save your application in progress, which can be loaded up with a member of the sales team at the dealership if you prefer to finalise the deal face to face.

    I want to buy a car online but have some queries?​

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    You can talk to a member of our Warners Sales Team on 01684 297575 for Warners Tewkesbury or on 01452 529755 for Warners Gloucester, or talk to one of our live chat operators.

    What warranty will I get?

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    Vehicles up to 5 years/50,000 miles will benefit from a minimum 12 months' Citroën or PEUGEOT warranty or the remainder of the manufacturer warranty (whichever is longer). Vehicles up to 10 years/100,000 miles will come with a 6 month warranty.

    Refund and cancellation period​

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    If you have placed an order online and wish to cancel or get a refund, you must contact us before the delivery date. If you have committed to a finance agreement, you must inform the finance company immediately of the cancellation in writing. You will be liable for any early termination fees. We do our best to avoid such fees, and only apply them if the finance provider charges such a fee.

    ​I have a personalised number plate, can you transfer it for me?

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    Yes, there is a charge.

    Finance

    How do I get my finance settlement?

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    We can help you with this. One of our sales team will be able to obtain your settlement figure.

    I have some questions regarding financing my purchase who should I speak to?

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    We would be happy to talk to you regarding any questions you have about financing your car purchase. One of our sales team can be contacted by email or simply give us a call.

    Part Exchange

    Can I use my part exchange as my deposit for my car purchase?

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    Yes, you can use your part exchange as all or part of your deposit towards your car purchase. However, if there is outstanding finance on your part exchange this will have to be settled by us as part of the transaction. Any amount left after settlement of your finance can be used towards your deposit.

    What happens if my part exchange is worth more than the car I want to purchase?

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    If your car is valued more than the car you would like to purchase and there is no outstanding finance on it, we will happily give you back the difference. This would be paid to you after taking delivery of your new vehicle.

    Is the valuation you give me for my part exchange guaranteed?

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    Yes, assuming you have described your part exchange accurately, answered all the questions correctly and read our terms and conditions regarding part exchange your value will be guaranteed.

    Can I remove my part exchange from my order at any time?

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    Yes, you can remove your part exchange from your order at any time prior to your vehicle handover. You will though have to allow for any adjustment in your quotation if your part exchange was being used towards your deposit.

    Can I part exchange two vehicles as part of my order?

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    Yes, if both the vehicles are owned by you, or you have the permission of the owner to use the vehicle as part of your order. Our sales team will be able to help you in this scenario.